Privacy Statement


1.       Online Privacy and Security Policy

The privacy and security of your information is important to us. Our online privacy and security policy (the “Policy”) applies to any use of the Spence Crossing Apartments website (the “Website”), and any information you provide through the Website is subject to the Policy.

2.       Information Collection Practice

You agree to submit personal information as requested as part of the landlord-tenant relationship. You also agree to submit personal information for the purpose of conducting an online background or credit screening and completing an online Rental Application. You further authorize us to obtain credit reports subject to security and other requirements of the federal Fair Credit and Reporting Act. If you prefer not to submit personal information online, you may visit the Rental Office and work in person with a leasing agent.

3.       Information Use Practices

Any personal information you submit will be used by The Apartments at Spence Crossing, Spence Properties LC, their employees, agents, contractors, vendors, subsidiaries, affiliates, related entities, or property owners (collectively, the “Company”) for the purposes for which such information was submitted. We will not share such information with third parties unless permitted by § 55.248.9: 1 of the Virginia Residential Landlord and Tenant Act, as otherwise authorized by you in writing, as otherwise authorized or required by law, or as otherwise described in the Policy. We may share such information with the owner of a dwelling unit and any third-party agents, contractors, or vendors with which we contract to provide us background or credit screenings, or credit reports relative to the landlord-tenant relationship. The Company requires such agents, contractors, and vendors to comply with the Policy. We further reserve the right to share or release personal information to comply with applicable law, enforce or apply the terms of the Policy and other agreements, or protect the interests of the Company. If at any time you wish to have your personal information that you submitted online removed, corrected, or updated, please contact The Apartments at Spence Crossing, Property Administrator, 3900 Spence Crossing Way, Virginia Beach, VA 23456, or

By your use of this Website, you authorize us to share personally identifiable information in accordance with this Policy.

4.       Links to Other Websites

The Website provides links to other websites. When you click a link to these websites, you leave the Website, and your communications no longer are governed by the Policy.

5.       Our Commitment to Security

We have in place what we believe to be reasonable physical, electronic, and managerial procedures to safeguard the personally identifiable information we collect and help prevent unauthorized access and use of such data. Information about users that is maintained on our systems is protected using industry standard security measures that includes but is not limited to security measures in place to protect the loss misuse, and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information, credit card numbers, or personal information like social security numbers on this website. However, due to the nature of the Internet, computer networks, systems, and other factors, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.

6.       How to Contact Us

If you have any questions or concerns about the Policy or the Website, you may contact The Apartments at Spence Crossing, Property Administrator, 3900 Spence Crossing Way, Virginia Beach, VA 23456, or

7.       Updates and Effective Date

The terms and conditions of the Policy are applicable to any personal information you submit through the Website. We reserve the right to amend or update the Policy at any time. Any such changes to the Policy shall be effective immediately upon posting on the Website, unless otherwise indicated. Your use of the Website after such changes are posted shall be deemed to constitute your acceptance of any such changes; however, you may decline further participation on the Website if you notify the Property Administrator by email as indicated above.

8.       Disclaimer and Waiver

The Company shall not be responsible for a breach or compromise of any information submitted to, maintained on, or transmitted from or through the Website, or any such information submitted to, maintained on, or transmitted from or through any of our authorized third-party agents, contractors, or vendors. By using the Website, you hereby waive any and all claims of any kind against the Company (as defined in this Policy) for use of the Website.